Tech-Savvy Retail Computer Technician – Repairs & Service

Micro Center; Austin (TX); On-site; USD 21,000 - 48,000; Full time

Benefits offered by this job

Employee Discount

Tuition Reimbursement

Paid Time Off

401(k) with Match

Vendor Training

Career Growth

Job summary

Micro Center in Austin, TX is hiring a Retail Computer Technician for an on-site, full-time role with starting pay at $15/hour and potential to $18–$35 with incentives. The position involves service counter consultations, repairs, and sales, with uncapped commission opportunities based on productivity.

You will diagnose and repair various devices, assist customers, and maintain service documentation while working in a fast-paced store environment. Training and growth opportunities are available.

Qualifications

• High School diploma or equivalent; 1 year of related computer service repair or technical customer service preferred.
• Industry certifications are preferred and required within 90 days of hire (company paid).
• Excellent communication and interpersonal skills with the ability to multi-task and adjust priorities.
• Physical requirements: lift up to 50 lbs; stand for prolonged periods.
• Flexible availability including early mornings, evenings, weekends, and holidays.

Responsibilities

• Provide in-person consultations and troubleshooting at the service counter for computers and related equipment.
• Recommend service solutions including data backups, antivirus, warranties, and subscriptions.
• Identify and document hardware/software issues across devices like desktops, laptops, phones, TVs, and monitors.
• Assemble custom computers with BYO sales team.
• Maintain certifications and stay up to date with products and technologies.
• Handle cash, transactions, and keep a clean, organized department.

Skills

Customer service

Troubleshooting

Communication

Multi-tasking

Education

High School Diploma

Tools

Certifications (vendor/industry)

Job description

Micro Center in Austin, TX is hiring a Retail Computer Technician for an on-site, full-time role with starting pay at $15/hour and potential to $18–$35 with incentives. The position involves service counter consultations, repairs, and sales, with uncapped commission opportunities based on productivity.

You will diagnose and repair various devices, assist customers, and maintain service documentation while working in a fast-paced store environment. Training and growth opportunities are available.