Tech-Savvy Retail Associate – Stock Grant Eligible

T-MOBILE USA, Inc.; Kohler (WI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile USA, Inc. is hiring for a retail associate to engage customers, demonstrate technology and service options, and guide shoppers through their purchases. You’ll build product knowledge, use digital tools, and deliver personalized solutions in a fast-paced store environment.

You will complete required training, collaborate with teammates, and focus on customer satisfaction while advancing within a company that values ownership and growth, with strong benefits and rewards.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months of customer service or sales experience in retail preferred.
• Strong communication and problem-solving abilities are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change agility

Communication

Problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate to engage customers, demonstrate technology and service options, and guide shoppers through their purchases. You’ll build product knowledge, use digital tools, and deliver personalized solutions in a fast-paced store environment.

You will complete required training, collaborate with teammates, and focus on customer satisfaction while advancing within a company that values ownership and growth, with strong benefits and rewards.