Tech-Savvy Retail Associate — Grow with Stock & Perks

T-MOBILE USA, Inc.; Centralia (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Stock Grant

Employee Stock Purchase Plan

401(k)

Health Insurance

Paid Time Off

Holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in-store, demonstrate wireless products, and guide service plan choices in a fast-paced retail environment. You will develop knowledge of network coverage and digital tools, complete training, and collaborate with colleagues to deliver a seamless shopping experience.

This role rewards performance with competitive pay, annual stock grants, and rich benefits across medical, dental, vision and retirement plans.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.
• Ability to work in a fast-paced retail setting.
• Legal authorization to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized solutions.
• Utilize digital tools to demonstrate coverage and plan features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in-store, demonstrate wireless products, and guide service plan choices in a fast-paced retail environment. You will develop knowledge of network coverage and digital tools, complete training, and collaborate with colleagues to deliver a seamless shopping experience.

This role rewards performance with competitive pay, annual stock grants, and rich benefits across medical, dental, vision and retirement plans.