Tech-Savvy Retail Associate — Grow with Stock Grants

T-Mobile; Waterville (ME); Hybrid; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) contributions

Stock grants

Job summary

T-Mobile, a leading wireless carrier in the United States, seeks a Mobile Associate to support retail operations and assist customers with technology and service needs. You will build product knowledge, demonstrate features, and guide shoppers through their journey in a fast-paced store environment.

The role emphasizes customer interaction, proficiency with digital resources, and a commitment to delivering an exceptional shopping experience. A base pay plus training and incentives are offered.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a Retail environment preferred.
• Willingness to learn and use digital tools to assist customers.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Digital tools

Communication

Team collaboration

Problem solving

Education

High School Diploma/GED

Job description

T-Mobile, a leading wireless carrier in the United States, seeks a Mobile Associate to support retail operations and assist customers with technology and service needs. You will build product knowledge, demonstrate features, and guide shoppers through their journey in a fast-paced store environment.

The role emphasizes customer interaction, proficiency with digital resources, and a commitment to delivering an exceptional shopping experience. A base pay plus training and incentives are offered.