Tech-Savvy Retail Associate — Elevate Customer Experience

T-Mobile US Inc.; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

Stock grant

Paid time off

Medical insurance

Dental insurance

Job summary

T-Mobile US Inc. in Florida is seeking a Mobile Associate who will engage customers and guide them through technology and service options in a fast-paced retail environment.

You will build product knowledge, demonstrate network features with digital tools, and complete required training to support a seamless shopping experience. This role offers competitive pay, benefits, and opportunities for growth within a company that values teamwork and customer care.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Problem solving

Change agility

Multitasking

Engaging people

Teamwork

Legal work authorization

Age 18+

Education

High School Diploma/GED

Job description

T-Mobile US Inc. in Florida is seeking a Mobile Associate who will engage customers and guide them through technology and service options in a fast-paced retail environment.

You will build product knowledge, demonstrate network features with digital tools, and complete required training to support a seamless shopping experience. This role offers competitive pay, benefits, and opportunities for growth within a company that values teamwork and customer care.