Tech-Savvy Customer Service & Sales Specialist

GCI Communication Corp.; Homer (AK); On-site; USD 31,000 - 46,000; Full time

Job summary

GCI Communication Corp. is seeking a Customer Service Sales Specialist in Alaska to support our products and solutions, turning customers into life-long fans.

You will bring world-class technology to customers daily, impact how they live, work, and play, and promote GCI’s value by proactively acquiring, up-selling, cross-selling, and retaining customers across applicable product lines. This entry-level role emphasizes customer focus, knowledge of latest products and pricing, and delivering an

Qualifications

• High School diploma or equivalent.
• Minimum of six months general work experience.
• Excellent command of English; multi-language speakers encouraged.

Responsibilities

• Meet and exceed sales goals and metrics.
• Upsell, cross-sell, and retain customers across product lines.
• Provide high quality service and educate customers on plans and devices.
• Assist customers in a professional manner to enhance the customer experience.
• Stay current on GCI products, plans, and promotions.
• Handle inquiries and resolve issues to maintain customer satisfaction.

Skills

Customer service

Sales skills

Communication

Multitasking

Education

High School diploma or equivalent

Job description

GCI Communication Corp. is seeking a Customer Service Sales Specialist in Alaska to support our products and solutions, turning customers into life-long fans.

You will bring world-class technology to customers daily, impact how they live, work, and play, and promote GCI’s value by proactively acquiring, up-selling, cross-selling, and retaining customers across applicable product lines. This entry-level role emphasizes customer focus, knowledge of latest products and pricing, and delivering an