Customer Success & Sales Specialist I

GCI Communication Corp; Anchorage (AK); On-site; USD 32,000 - 52,000; Full time

Job summary

GCI Communication Corp in Anchorage, AK seeks a Customer Service Sales Specialist I to support our products and solutions, turning customers into life-long fans by delivering high-quality service and proactively upselling and retaining customers. You will help customers choose plans, resolve issues, and work with teams to meet sales goals, with on-going training to stay current on products.

This entry-level role requires enthusiasm, strong communication, and a commitment to exceptional customer

Qualifications

• High School diploma or GED required.
• Six months general work experience preferred.
• Previous customer service or sales experience is a plus.

Responsibilities

• Meet and exceed sales goals and metrics.
• Upsell and cross-sell products and services.
• Provide excellent customer service and resolve inquiries.
• Maintain accurate documentation of customer interactions.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Education

High School diploma or equivalent

Tools

MS Office

CRM

Job description

GCI Communication Corp in Anchorage, AK seeks a Customer Service Sales Specialist I to support our products and solutions, turning customers into life-long fans by delivering high-quality service and proactively upselling and retaining customers. You will help customers choose plans, resolve issues, and work with teams to meet sales goals, with on-going training to stay current on products.

This entry-level role requires enthusiasm, strong communication, and a commitment to exceptional customer