Tech-Savvy Banking Associate | Client-First Service

JPMorganChase; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to enhance client experiences in a branch setting. You will warmly greet clients, advise on banking solutions, and support account openings while adhering to regulatory requirements.

The role emphasizes building trusted client relationships, leveraging digital tools like the Chase Mobile App, and collaborating with teammates to achieve branch goals.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with care and accuracy.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using the tablet.
• Exceed expectations by servicing accounts and opening new ones while following policies.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App and ATMs.
• Build relationships through active listening, empathy, and product knowledge sharing.
• Perform branch operations and manage cash devices following bank policies.

Skills

Client service

Communication

Team collaboration

Attention to detail

Empathy

Product knowledge

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to enhance client experiences in a branch setting. You will warmly greet clients, advise on banking solutions, and support account openings while adhering to regulatory requirements.

The role emphasizes building trusted client relationships, leveraging digital tools like the Chase Mobile App, and collaborating with teammates to achieve branch goals.