Client-First Banker: Tech-Savvy, Trusted Service

Next Frontier Capital; Chapel Hill (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open and service accounts, and guide customers to digital tools like the Chase Mobile App and Chase.com.

Join a team focused on building trusted relationships, understanding client needs, and delivering solutions that help customers reach their financial goals.

Qualifications

• High school diploma or GED required.
• Experience in client service or similar role.
• Ability to learn products, policies, and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, open new accounts, and ensure compliance with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships through listening, empathy, and solution sharing.
• Handle branch operations including cash devices in line with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning agility

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open and service accounts, and guide customers to digital tools like the Chase Mobile App and Chase.com.

Join a team focused on building trusted relationships, understanding client needs, and delivering solutions that help customers reach their financial goals.