Client-First Banking Associate | Tech-Savvy Relationship Builder

JPMorganChase

Asheville (NC)

On-site

USD 42,000 - 56,000

Full time

23 hours ago

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Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service and using the latest banking solutions to help clients achieve their financial goals. You will greet clients, open accounts, educate on the Chase Mobile App and Chase.com, and collaborate with branch teammates to build trusted relationships while complying with all policies.

This role emphasizes client-first service, cash handling, and a willingness to learn products and procedures in a

Qualifications

High school diploma or GED equivalent.
Client service experience or comparable experience.
Ability to quickly and accurately learn products, services, and procedures.
Strong communication and interpersonal skills.

Responsibilities

Create a welcoming environment by greeting clients, managing lobby flow, and leveraging a tablet to check-in and schedule meetings.
Exceed client expectations by servicing accounts and opening new ones in compliance with policies.
Educate clients on day-to-day banking and digital self-service tools like Chase Mobile App and Chase.com.
Build meaningful relationships by listening, asking questions, and partnering with branch teammates to meet goals.
Perform branch operations, including cash devices, while following bank procedures.