Client-First Banker Associate | Tech-Savvy Relationship Builder

Fairygodboss; The Villages (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to elevate client experiences at the branch level. You will greet clients warmly, open and service accounts, and guide customers through Chase Mobile App and Chase.com to meet financial goals.

In this role you will build trusted relationships, provide attentive service, and collaborate with the team to ensure regulatory compliance and smooth branch operations.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and anticipate needs.
• Attention to detail to resolve client issues.
• Willingness to learn products, services and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while following policies.
• Educate clients on digital banking via Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions and collaborating with staff.
• Perform branch operations including cash devices in line with procedures.

Skills

Client service experience

Relationship building

Communication skills

Team collaboration

Cash handling

Learning new products

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to elevate client experiences at the branch level. You will greet clients warmly, open and service accounts, and guide customers through Chase Mobile App and Chase.com to meet financial goals.

In this role you will build trusted relationships, provide attentive service, and collaborate with the team to ensure regulatory compliance and smooth branch operations.