Tech Route Dispatcher I: Connectivity & Customer Support

Astound; Folsom (PA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision insurance

Paid time off

Job summary

Astound is seeking an entry-level operations support role in Pennsylvania. The position involves monitoring technician routes, maintaining communications with technicians, and conducting pre- and post-installation activities to ensure smooth service delivery.

Candidates should have a high school diploma, basic proficiency with Microsoft Office and G-Suite, and strong written and verbal communication skills. This is a full-time on-site role with competitive benefits.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years
• Microsoft Office
• G-Suite
• Effective communication skills (written and verbal)

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is seeking an entry-level operations support role in Pennsylvania. The position involves monitoring technician routes, maintaining communications with technicians, and conducting pre- and post-installation activities to ensure smooth service delivery.

Candidates should have a high school diploma, basic proficiency with Microsoft Office and G-Suite, and strong written and verbal communication skills. This is a full-time on-site role with competitive benefits.