Connectivity Dispatch & Service Coordinator

Astound; Frisco (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life, and STD

Paid Time Off/Vacation

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discount program

Job summary

Astound is seeking an entry-level professional based in Frisco, TX to support daily operations. You will monitor technician routes, communicate with field staff, and perform pre- and post-installation tasks.

The role emphasizes teamwork, reliability, and effective use of standard office tools. Ideal candidates have a high school diploma, zero years of experience required, and solid skills in Microsoft Office and G-Suite.

Qualifications

• High school diploma or equivalent is required.
• 0 years of experience noted in the posting.
• Proficiency in Microsoft Office and G-Suite is expected.

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is seeking an entry-level professional based in Frisco, TX to support daily operations. You will monitor technician routes, communicate with field staff, and perform pre- and post-installation tasks.

The role emphasizes teamwork, reliability, and effective use of standard office tools. Ideal candidates have a high school diploma, zero years of experience required, and solid skills in Microsoft Office and G-Suite.