Tech Repair Specialist – Flexible Schedule

Best Buy; Brightside (MA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Employee discount

Retirement resources

Well-being benefits

Zusammenfassung

Best Buy Holyoke, MA is seeking a Geek Squad Advanced Repair Technician to join our store team. You’ll diagnose, repair and support customers’ technology devices, providing trusted guidance in person and by phone.

You’ll perform repairs, document requests, and collaborate with teammates to meet or exceed customer expectations. A minimum of 6 months of hands-on tech repair experience and strong consumer electronics knowledge are preferred, with a flexible schedule including holidays and weekends.

Qualifikationen

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Strong commitment to helping customers with tech needs.

Aufgaben

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
• Maintain knowledge, skillsets and certifications through training courses
• 6 months of experience diagnosing, troubleshooting or repairing technology products
• Experience actively using and learning about consumer electronics
• Ability to work a flexible schedule including holidays, nights and weekends

Kenntnisse

Tech repair experience

Consumer electronics knowledge

Customer service

Jobbeschreibung

Best Buy Holyoke, MA is seeking a Geek Squad Advanced Repair Technician to join our store team. You’ll diagnose, repair and support customers’ technology devices, providing trusted guidance in person and by phone.

You’ll perform repairs, document requests, and collaborate with teammates to meet or exceed customer expectations. A minimum of 6 months of hands-on tech repair experience and strong consumer electronics knowledge are preferred, with a flexible schedule including holidays and weekends.