In-Store Tech Repair Specialist

Best Buy; North Haven (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Support for well-being

Job summary

Best Buy is seeking a Geek Squad Advanced Repair Technician in North Haven, CT. This role involves providing technology support and repairs for customers’ devices, ensuring excellent customer experiences.

You’ll collaborate with other team members, perform diagnostics, and maintain accurate documentation. With a flexible schedule and numerous benefits including great employee discounts, this position is perfect for those who love working with technology and helping customers maximize their tech

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries and recommend repairs.
• Help customers in-person and over the phone.
• Maintain accurate documentation of customer requests and repairs.
• Complete repair tasks in a timely manner.

Skills

Diagnostic skills

Technical troubleshooting

Customer service

Multi-tasking

Job description

Best Buy is seeking a Geek Squad Advanced Repair Technician in North Haven, CT. This role involves providing technology support and repairs for customers’ devices, ensuring excellent customer experiences.

You’ll collaborate with other team members, perform diagnostics, and maintain accurate documentation. With a flexible schedule and numerous benefits including great employee discounts, this position is perfect for those who love working with technology and helping customers maximize their tech