Team Leader

moe; Little Rock (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

Moe is seeking a Team Leader to support daily restaurant operations and guest experiences. You will assist in directing operations in the absence of upper management while upholding food quality, safety, and cleanliness standards.

The role involves supervising FOH/BOH shifts, aiding in training, and ensuring proper cash handling procedures. High school diploma or equivalent is required, with prior supervisory or leadership experience preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in supervising or leadership preferred.
• Experience in food service a plus.

Responsibilities

• Provide supervision during assigned shifts to ensure smooth operation.
• Deliver a positive experience for guests and maintain a welcoming atmosphere.
• Assist in managing both FOH and BOH shift tasks to control labor costs.
• Monitor service pace to ensure guest satisfaction.
• Assist with guest comments and handling complaints.
• Supervise daily shifts to uphold standards of quality and cleanliness.
• Contribute to on-the-job training for new and existing staff.
• Support adherence to uniform policy and sanitation standards.
• Assist in opening/closing responsibilities in absence of upper management.

Skills

Supervision

Guest service

Team leadership

Cash handling

Education

High School Diploma or equivalent

Job description

Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.Key Areas of Responsibility:The ability to provide supervision during assigned shifts.Provides team members, and guests with a positive experience and atmosphere.Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.Monitors speed of service to ensure a positive guest experience.Assists with guest comments and complaints.Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.Helps encourage adherence to uniform policy and standards.Ensures proper cash handling procedures are followed.Opens and closes the restaurant in the absence of upper management.All other duties as assigned by management.Job Type: HourlyEducation: High School Diploma or equivalent