Shift Manager

Moe's; Byram (MS); Híbrido; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

Hunter Super Techs - TurnPoint is seeking a Team Leader to assist in daily restaurant operations and to stand in for the General Manager when needed. You will help maintain food quality, service, cleanliness, safety, and sanitation while addressing issues with staff, suppliers, and guests.

The role emphasizes supervising shifts, supporting both front-of-house and back-of-house duties, training staff, and ensuring accurate cash handling. This is an hourly position with opportunities to grow.

Formación

• High School Diploma or equivalent required.
• Prior supervisory experience preferred.
• Excellent guest service and communication skills.
• Ability to manage shifts and labor costs.

Responsabilidades

• Provide supervision during assigned shifts.
• Oversee FOH and BOH shift responsibilities to control labor costs.
• Monitor speed of service to ensure a positive guest experience.
• Assist with guest comments and complaints.
• Train team members, including new hires, on procedures.
• Ensure proper cash handling procedures are followed.
• Open and close the restaurant in the absence of upper management.

Conocimientos

Supervisory skills

Customer service

Cash handling

Food safety awareness

Educación

High School Diploma or equivalent

Descripción del empleo

Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility:

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.

All other duties as assigned by management.

Job Type: Hourly

Education: High School Diploma or equivalent