Team Lead: Elevate Guest Experience & Growth

Lalaland Support Center LLC

Nashville (TN)

Sur place

USD 42 000 - 52 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Medical, Dental & Vision

Company discounts

Free drinks while on shift

Internal Growth Opportunities

Résumé du poste

La La Land Kind Cafe in Nashville, TN is seeking Team Leader candidates to supervise daily cafe operations and ensure exceptional guest service. You will coach staff, monitor performance, and maintain standards during busy shifts in a vibrant, mission-driven setting.

Ideal candidates have supervisory experience, strong communication, and knowledge of sanitation regulations. Availability for weekends and holidays is preferred to support a dynamic store schedule.

Qualifications

Experience supervising a cafe or fast-paced service team.
Strong customer service and communication skills.
Knowledge of sanitation and safety standards is required.

Responsabilités

Supervise and coordinate team members to ensure smooth shifts.
Coach staff to improve productivity and service quality.
Handle customer inquiries and resolve issues promptly.
Ensure compliance with policies, procedures and safety standards.
Assist with inventory and maintain a clean environment.
Train new employees and support existing team members.
Collaborate with management to meet goals and cover scheduling.

Connaissances

Supervisory experience

Leadership

Customer service

Communication

Sanitation knowledge

Flexibility

Formation

Food handler certification

Outils

POS system

Description du poste

Ideal candidates have supervisory experience, strong communication, and knowledge of sanitation regulations. Availability for weekends and holidays is preferred to support a dynamic store schedule.

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