Lead Café Team: Grow, Coach & Delight Guests

La La Land Cafe; Nashville (TN); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Company discounts

Free drinks while on shift

Internal Growth Opportunities

Job summary

La La Land Kind Cafe in Nashville is seeking a Team Leader to oversee daily operations and lead a busy shift. You will supervise staff, coach performance, and ensure exceptional customer service while maintaining sanitation standards and safety policies.

The role requires standing for long periods, coordinating scheduling, and supporting team growth. Flexible shifts, weekends, and holidays may be required; prior supervisory experience is preferred, with opportunities for internal advancement.

Qualifications

• Previous supervisory role experience is required.
• Strong leadership and communication abilities are essential.
• Ability to thrive in a fast-paced environment and manage multiple tasks.

Responsibilities

• Supervise and coordinate team members to ensure efficient operations during shifts.
• Monitor employee performance and provide coaching to improve productivity.
• Address customer inquiries and resolve complaints promptly and professionally.
• Ensure compliance with sanitation regulations and company policies.
• Assist with inventory management and stocking supplies.
• Train new employees and provide ongoing support to team members.

Skills

Supervisory experience

Leadership

Communication skills

Customer service

Job description

La La Land Kind Cafe in Nashville is seeking a Team Leader to oversee daily operations and lead a busy shift. You will supervise staff, coach performance, and ensure exceptional customer service while maintaining sanitation standards and safety policies.

The role requires standing for long periods, coordinating scheduling, and supporting team growth. Flexible shifts, weekends, and holidays may be required; prior supervisory experience is preferred, with opportunities for internal advancement.