Team Lead: Fast-Paced Café Ops + Growth

Lalaland Support Center LLC; Southlake (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Company discounts

Free drinks while on shift

Internal Growth Opportunities

Job summary

La La Land Kind Cafe is seeking a Team Leader to oversee daily operations and guide a fast-moving team on shifts. You will supervise colleagues, coach performance, resolve guest inquiries, and ensure policy adherence while maintaining high service standards.

Ideal candidates bring supervisory experience, strong leadership, and a customer-centric mindset. The role requires physical stamina and flexibility to cover weekends and holidays in a busy café environment.

Qualifications

• Previous supervisory role experience
• Strong leadership and communication skills
• Capable of working in a fast-paced environment with multiple tasks
• Commitment to delivering excellent customer service
• Food handler certification

Responsibilities

• Supervise and coordinate team members during shifts
• Monitor employee performance and provide coaching to improve productivity
• Address customer inquiries and resolve complaints promptly
• Ensure compliance with company policies, procedures and safety standards
• Assist with inventory management and stocking of supplies
• Maintain a clean and organized work environment
• Complete administrative tasks accurately
• Train new employees and provide ongoing support to existing team members
• Collaborate with management on scheduling and workload planning

Skills

Supervisory experience

Leadership

Communication skills

Fast-paced work

Customer service

Job description

La La Land Kind Cafe is seeking a Team Leader to oversee daily operations and guide a fast-moving team on shifts. You will supervise colleagues, coach performance, resolve guest inquiries, and ensure policy adherence while maintaining high service standards.

Ideal candidates bring supervisory experience, strong leadership, and a customer-centric mindset. The role requires physical stamina and flexibility to cover weekends and holidays in a busy café environment.