Team Coordinator (Elk River)

Fairview Health Services; Elk River (MN); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

PTO & Sick Time

Tuition reimbursement

Résumé du poste

Fairview Health Services is seeking a team coordinator to support care teams by managing schedules, registrations, and patient communications. You will handle MyChart requests, ensure accurate records, and collaborate across units to improve workflows and the patient/family experience.

The role emphasizes high-level coordination, multi-tasking, and timely documentation, contributing to quality, patient-centered care with a strong support focus for clinicians and staff.

Qualifications

• Formal medical training or 1 year healthcare experience required.
• Experience verifying demographics and insurance information preferred.
• Good communication across care teams and with patients.

Responsabilités

• Manage patient and provider schedules for assigned areas.
• Complete patient registration and check-in process.
• Verify patient demographics, employer and insurance information.
• Handle telephone messages and professional communications.
• Manage multiple technology applications.
• Handle MyChart requests including sign-up, messaging, and password resets.
• Multitask and prioritize tasks effectively.
• Continuously improve processes and patient experience.

Connaissances

Multitasking

Communication

Teamwork

Technology proficiency

Formation

Medical training program (MA/HUC/NA/Medical Secretary)

Outils

MyChart

Description du poste

Job Overview

As a member of the care team the team coordinator performs quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families. The team coordinator manages workflow by coordinating and maintaining provider schedules, uses a variety of communication tools and systems to handle medical information requests and updates, communicates normal test results either through the direction of the RN or provider or by following established protocols, and works collaboratively with the assigned unit while handling multiple tasks, interruptions, and changes. As a member of the care team, the team coordinator will maintain complete, timely and accurate documentation for each patient and continually look for opportunities to improve processes and workflow

Responsibilities

• Manage patient and provider schedules for assigned areas.
• Complete patient registration and check-in process.
• Verifies patient demographic/employer and insurance information.
• Performs telephone message taking and directs communication in a timely and professional fashion.
• Manage multiple technology applications.
• Manages MyChart requests including patient sign-up, responding to patient messages and resetting passwords.
• Multi-task and prioritize appropriately.
• Continuously improve work processes, environment, and the overall experience to serve customers and meet business goals.

Required Qualifications

• Successful completion of formal medical training program such as MA, HUC, NA, or Medical Secretary or 1 year comparable experience in a healthcare setting

Preferred Qualifications

• 2 years experience in a medical setting

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status