Patient Care & Scheduling Coordinator

Fairview Health Services; Elk River (MN); On-site; USD 42,000 - 55,000; Full time

Job summary

Fairview Health Services in Elk River, MN is seeking a Team Coordinator to support the care team by coordinating schedules, handling patient check-in and registration, and managing MyChart communications. You will operate across multiple systems to ensure timely medical information flow and keep documentation accurate.

The role emphasizes patient-centered care, efficient workflow, and ongoing process improvement within the care team to enhance the patient and family experience.

Qualifications

• Completed formal medical training program such as MA, HUC, NA, or Medical Secretary or 1 year comparable experience in a healthcare setting
• Preferred: 2 years experience in a medical setting

Responsibilities

• Manage patient and provider schedules for assigned areas.
• Complete patient registration and check-in process.
• Verifies patient demographic/employer and insurance information.
• Performs telephone message taking and directs communication in a timely and professional fashion.
• Manage multiple technology applications.
• Manages MyChart requests including patient sign-up, responding to patient messages and resetting passwords.
• Multi-task and prioritize appropriately.
• Continuously improve work processes, environment, and the overall experience to serve customers and meet business goals.

Skills

Scheduling coordination

Patient registration

MyChart experience

Communication skills

Education

Medical secretary training

Tools

MyChart

EHR systems

Job description

Fairview Health Services in Elk River, MN is seeking a Team Coordinator to support the care team by coordinating schedules, handling patient check-in and registration, and managing MyChart communications. You will operate across multiple systems to ensure timely medical information flow and keep documentation accurate.

The role emphasizes patient-centered care, efficient workflow, and ongoing process improvement within the care team to enhance the patient and family experience.