Team Coordinator- Primary Care Clinic (float)

Fairview Health Services; Prior Lake (MN); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (short/long term)

Paid Time Off

Sick Time

Tuition Reimbursement

Retirement Plan

Early access to earned wages

Job summary

Fairview Health Services seeks a Team Coordinator to support Primary Care float teams across Lakeville and Prior Lake, MN. The role involves coordinating provider schedules, handling registrations, and facilitating patient communications in a fast-paced clinic setting.

The ideal candidate will have formal medical support training (MA/HUC/NA/Medical Secretary) and at least 1 year in a healthcare environment, with strong organizational and IT skills.

Qualifications

• Formal medical training or certification is required (MA, HUC, NA, or Medical Secretary).
• Healthcare setting experience preferred (1 year).
• Strong communication and data-entry skills are essential.

Responsibilities

• Manage patient and provider schedules for assigned areas.
• Complete patient registration and check-in process.
• Verify patient demographics and insurance information.
• Handle telephone messages promptly and professionally.
• Use multiple technology applications to access patient information.
• Process MyChart requests and patient messages.
• Multitask effectively and prioritize tasks.
• Identify opportunities to improve workflows and patient experience.

Skills

Scheduling

Registration

Communication

MyChart

Education

Medical support credential training (MA/HUC/NA/Medical Secretary)

Tools

EMR systems

Scheduling software

Job description

Job Overview

Fairview has an immediate opening for a Team Coordinator to join our Primary Care float team (Lakeville and Prior Lake, MN). This is a 0.6FTE (48hours per two week pay period), benefits-eligible opening. Clinic Hours of Operation are Monday-Thursday: 6:30AM-6:00PM and Friday: 6:30AM-5:00PM. NO WEEKENDS!

As a member of the care team the team coordinator performs quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families. The team coordinator manages workflow by coordinating and maintaining provider schedules, uses a variety of communication tools and systems to handle medical information requests and updates, communicates normal test results either through the direction of the RN or provider or by following established protocols, and works collaboratively with the assigned unit while handling multiple tasks, interruptions, and changes. As a member of the care team, the team coordinator will maintain complete, timely and accurate documentation for each patient and continually look for opportunities to improve processes and workflow.

This position will be assigned a regular schedule and primary work locations at both Prior Lake and Lakeville Clinics. However, as part of our team-based staffing model, the employee may be expected to float to other clinic locations as needed to assist with coverage, staffing gaps, and operational support.

Responsibilities

• Manage patient and provider schedules for assigned areas.


• Complete patient registration and check-in process.


• Verifies patient demographic/employer and insurance information.


• Performs telephone message taking and directs communication in a timely and professional fashion.


• Manage multiple technology applications.


• Manages MyChart requests including patient sign-up, responding to patient messages and resetting passwords.


• Multi-task and prioritize appropriately.


• Continuously improve work processes, environment, and the overall experience to serve customers and meet business goals.

Required Qualifications

• Successful completion of formal medical training program such as MA, HUC, NA, or Medical Secretary or


• 1 year comparable experience in a healthcare setting

Preferred Qualifications

• 2 years experience in a medical setting

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status