Health Unit Coordinator - Emergency Department

Fairview Health Services; Maplewood (MN); On-site; USD 32,000 - 42,000; Part time

Job summary

Fairview Health Services, located at St. John's Hospital in Maplewood, MN, is seeking a Health Unit Coordinator for the Emergency Department. The role is a .7 FTE position working 8-hour evening shifts with every other weekend, and a variable weekday schedule.

We are a dynamic team focused on hospitality, efficiency, and compassionate care. The HUC will support patient records, registration, and information flow to facilitate care progression within Fairview facilities.

Qualifications

• 1 year office experience is required.
• Preferred 1 year office experience preferably in a healthcare setting.

Responsibilities

• Maintains patient shadow charts and ensures records are in proper order.
• Manages patient status board and census for admissions, transfers and discharges.
• Communicates with patients, families and the care team to support patient care.
• Supports customer service excellence by addressing needs of patients, families, staff and physicians.
• Troubleshoots technology issues on the unit and coordinates information for discharge or transfer.

Skills

Office experience

Healthcare setting

Tools

Electronic Health Record (EHR)

Job description

Job Overview

Fairview is looking for a Health Unit Coordinator in the Emergency Department at St. John's Hospital in Maplewood, MN.

Schedule:

This role is a .7 FTE (56 hours per 2-week pay period) working 8-hour evening shifts, with every other weekend rotation. Variable weekday schedule.

About this Location:

St. John's Hospital provides a warm, inviting atmosphere & humble staff. Innovative technology, combined with the expertise of our specialists, nurses & staff, contributes to our innovative healing environment & personal, diligent health care delivery. We are committed to delivering outstanding health care in our growing community! Our 184-bed facility offers a wide range of diagnostic & therapeutic services.

About this Unit:

This unit has a total of 29 beds, and we see a variety of patients, pediatric through geriatric. We are a dynamic team that focuses on promoting a welcoming atmosphere filled with strong teamwork, collaboration, empathy, and compassion.

Responsibilities:

Creates an atmosphere of hospitality and efficiency on the unit with patients and members of the team by providing administrative and reception support.

• Maintains the patient shadow chart (paper records) in appropriate functional order as indicated in hospital and unit policy. Sends shadow chart to HIM when patient is discharged.
• Monitors and enters information on the patient status board as needed and appropriate. Performs census management activities for admission arrivals, transfers, and discharge.
• Communicates effectively with patient/family, the interdependent team, and other disciplines regarding the care of the patient.
• Achieves customer service excellence by understanding and supporting the needs of all internal and external customers (patients, families, frontline staff, and physicians/LIP's)
• Supports holistic nursing theory based on Watson's theory of caring aligning with the practice standards of the American Holistic Nurses' Association and the Professional Partnership Model in order to achieve the organization's nursing vision.
• Supports the unit by trouble shooting technology concerns as issues arise.
• Coordinates information to facilitate care progression of patients, making sure all discharge information is assembled for discharge to home or transfers to skill nursing facilities, TCUs, etc.
• Works with clinics, hospitals, and other agencies to obtain patient records as needed for ongoing care within Fairview facilities. Supports and helps facilitate patient signup of MyChart.
• For some departments, HUCs will obtain information to conduct registration of patients, updates patient demographic and health insurance information, and verifies insurance eligibility, as appropriate/needed by site location according to established registration standards.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.

Required Qualifications:

• 1 year office experience

Preferred Qualifications:

• 1 year office experience preferably in a health care setting
• Electronic Health Record knowledge required/experience
• Health Unit Coordinator experience
• Medical terminology knowledge/experience

Benefit Overview

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/helocalseiu

Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status