Team Captain, Store Operations & Coaching

DICK'S Sporting Goods, Inc.; Springfield (IL); On-site; USD 50,000 - 64,000; Full time

Job summary

DICK'S Sporting Goods, Inc. in Springfield, IL is seeking a Team Captain of Operations to lead store execution across merchandising, pricing, signage, inventory, and stockroom functions, delivering an athlete-ready experience.

You will coach and develop teammates, manage schedules, support opening/closing procedures, and uphold safety, loss prevention, and company policies to ensure accurate, efficient operations and exceptional customer service.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by assisting customers and maintaining product presentation.
• Assist in developing 30-60-90 day plans and support stock, inventory, and merchandising goals.
• Lead scheduling, coaching, and performance management to maintain payroll and store goals.
• Hire, onboard, and develop teammates; enforce policies and safety procedures.
• Uphold loss prevention standards and ensure compliance with company SOPs.

Skills

Leadership

Customer service

Communication

Time management

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. in Springfield, IL is seeking a Team Captain of Operations to lead store execution across merchandising, pricing, signage, inventory, and stockroom functions, delivering an athlete-ready experience.

You will coach and develop teammates, manage schedules, support opening/closing procedures, and uphold safety, loss prevention, and company policies to ensure accurate, efficient operations and exceptional customer service.