Store Operations Captain — Athlete Experience Leader

DICK'S Sporting Goods, Inc.; Lancaster (OH); On-site; USD 45,000 - 59,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain of Operations to lead store operations, merchandising, pricing, and inventory, delivering an athlete-ready experience on the sales floor. You will coach your team to execute plans with accuracy, efficiency, and teamwork.

Responsibilities include staffing, hiring, onboarding, training, and performance coaching, plus enforcing safety and policy standards. You will collaborate with management to open/close, manage schedules, and drive guest

Responsibilities

• Deliver outstanding athlete experiences by advising customers about products and offerings and maintaining presentation standards.
• Lead the development of short- and long-term plans with the store leadership team, coordinating staffing and operations within budget.
• Direct scheduling, payroll, and frontline coaching to maximize efficiency and payroll accuracy.
• Build a strong team through recruiting, onboarding, training, and performance management while upholding policies and safety.
• Enforce safety, loss prevention, and standard operating procedures and ensure compliance.

Job description

DICK'S Sporting Goods is seeking a Team Captain of Operations to lead store operations, merchandising, pricing, and inventory, delivering an athlete-ready experience on the sales floor. You will coach your team to execute plans with accuracy, efficiency, and teamwork.

Responsibilities include staffing, hiring, onboarding, training, and performance coaching, plus enforcing safety and policy standards. You will collaborate with management to open/close, manage schedules, and drive guest