Team Captain: On-Field Ops & Athlete Experience

DICK'S Sporting Goods, Inc.; Lansing (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

DICK'S Sporting Goods in Lansing, MI, is hiring a Team Captain of On Field Operations to lead store execution and deliver an athlete-first shopping experience.

You will coach teammates, manage priorities, and ensure strong merchandising, pricing, and athlete engagement across customer-facing areas.

The role requires 1-3 years in retail with leadership experience; you’ll develop schedules, monitor goals, and foster a welcoming, compliant store environment.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by assisting customers with product information.
• Uphold merchandising and presentation standards on floor sets and signage.
• Promote company programs and sign-ups (loyalty, warranty, credit enrollment).
• Assist in development of 30-60-90 day plans to support business priorities for assigned department(s).
• Help establish operating plans for staffing, merchandising sets, and budgets.

Skills

Customer-facing experience

People leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Lansing, MI, is hiring a Team Captain of On Field Operations to lead store execution and deliver an athlete-first shopping experience.

You will coach teammates, manage priorities, and ensure strong merchandising, pricing, and athlete engagement across customer-facing areas.

The role requires 1-3 years in retail with leadership experience; you’ll develop schedules, monitor goals, and foster a welcoming, compliant store environment.