Team Captain, On-Field Operations

DICK'S Sporting Goods; Grandville (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

DICK'S Sporting Goods in Grandville, MI is seeking a Team Captain of On Field Operations to lead execution across the sales floor, coach teammates, and deliver an athlete-first shopping experience. You will manage priorities, merchandising, pricing, and the athlete experience in all customer-facing areas.

As part of the leadership team, you will develop 30-60-90 day plans, oversee operations, staffing, scheduling, and ensure adherence to budgets while supporting store goals and payroll targets.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred

Responsibilities

• Lead execution across the sales floor by ensuring strong merchandising, pricing, and athlete experience in all customer-facing areas.
• Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s).
• Monitor progress against plans and changes to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while meeting payroll and financial goals.
• Build and lead a strong, effective team that delivers positive athlete experiences, including sourcing, interviewing, hiring, onboarding, and retaining direct reports; provide coaching and feedback.
• Adhere to and enforce policies related to safety, loss prevention and SOPs, and ensure accountability for compliance.

Skills

Team leadership

Customer service

Merchandising

Coaching

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Grandville, MI is seeking a Team Captain of On Field Operations to lead execution across the sales floor, coach teammates, and deliver an athlete-first shopping experience. You will manage priorities, merchandising, pricing, and the athlete experience in all customer-facing areas.

As part of the leadership team, you will develop 30-60-90 day plans, oversee operations, staffing, scheduling, and ensure adherence to budgets while supporting store goals and payroll targets.