Team Captain, Field Operations Leader

DICK'S Sporting Goods; Lansing (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain of On Field Operations to lead execution on the sales floor, coach teammates, and deliver an athlete-first shopping experience. You will drive merchandising, pricing, and frontline operations to meet business goals in a fast-paced retail environment.

In this role, you will recruit and develop direct reports, manage schedules, and ensure compliance with safety and loss prevention policies.

Qualifications

• High School Diploma or equivalent is required.
• 1–3 years of retail or customer-facing experience.
• Previous people leadership experience preferred.

Responsibilities

• Lead execution across the sales floor with strong merchandising, pricing, and athlete experience.
• Coach teammates, manage priorities, and deliver a consistent, athlete-first shopping experience.
• Manage scheduling, staffing, and payroll considerations to meet business goals.
• Recruit, onboard, train, and develop direct reports; provide feedback and performance reviews.
• Enforce safety, loss prevention, and company policies across the store.

Skills

Retail/customer-facing

People leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain of On Field Operations to lead execution on the sales floor, coach teammates, and deliver an athlete-first shopping experience. You will drive merchandising, pricing, and frontline operations to meet business goals in a fast-paced retail environment.

In this role, you will recruit and develop direct reports, manage schedules, and ensure compliance with safety and loss prevention policies.