Team Captain, On-Field Operations

Dick's Sporting Goods; Bloomington (IL); On-site; USD 50,000 - 64,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain of On Field Operations to lead execution across the sales floor, coaching teammates and delivering an athlete-first shopping experience. You will manage priorities and ensure merchandising, pricing, and customer service meet our standards.

You will build a strong team, oversee hiring and onboarding, and uphold policies while driving daily goals and payroll alignment.

Qualifications

• Retail experience in a store setting.
• Customer-facing experience is required.
• Leadership experience in a team is preferred.

Responsibilities

• Lead execution on the sales floor with strong merchandising, pricing, and athlete experience.
• Coach teammates, manage priorities, and deliver a consistent, athlete-first shopping experience.
• Build and lead a credible team through sourcing, hiring, onboarding, and performance management.
• Enforce safety, loss prevention, and store policies, ensuring compliance and accountability.

Skills

Retail experience

Customer-facing experience

People leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain of On Field Operations to lead execution across the sales floor, coaching teammates and delivering an athlete-first shopping experience. You will manage priorities and ensure merchandising, pricing, and customer service meet our standards.

You will build a strong team, oversee hiring and onboarding, and uphold policies while driving daily goals and payroll alignment.