Team Captain: On-Field Ops & Athlete Experience

Dick's Sporting Goods; Auburn Hills (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

DICK'S Sporting Goods is hiring a Team Captain of On Field Operations to lead the sales floor with emphasis on merchandising, pricing, and athlete experience. You will coach teammates, manage priorities, and ensure a consistent, athlete-first shopping experience across all customer-facing areas.

You're expected to drive scheduling, staffing, and training while upholding safety and policy standards. A background in retail and prior leadership is preferred, with a focus on teamwork and

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience in retail or customer-facing roles.
• Prior people leadership experience preferred.

Responsibilities

• Lead execution across the sales floor with strong merchandising, pricing, and athlete experience.
• Develop and implement 30-60-90 day plans to support department priorities.
• Assign workload and schedules to maximize efficiency while meeting goals.
• Recruit, onboard, train, and develop teammates to deliver exceptional athlete experiences.
• Enforce policies on safety, loss prevention, and store procedures.

Skills

Customer service

Leadership

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring a Team Captain of On Field Operations to lead the sales floor with emphasis on merchandising, pricing, and athlete experience. You will coach teammates, manage priorities, and ensure a consistent, athlete-first shopping experience across all customer-facing areas.

You're expected to drive scheduling, staffing, and training while upholding safety and policy standards. A background in retail and prior leadership is preferred, with a focus on teamwork and