Team Captain: Endzone & Loyalty Lead

DICK'S Sporting Goods, Inc.; Denton (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain - Endzone & Loyalty to lead in-store guest experiences and drive loyalty program engagement. You will coach teammates, manage scheduling, and ensure fast, accurate checkout while upholding company standards.

You will hire and develop teammates, enforce safety and operational procedures, and collaborate with store leadership to execute plans. If you are coachable, accountable, collaborative, and customer-focused, this role offers growth and the

Qualifications

• High School Diploma or Equivalent is required.
• Experience in retail or customer-facing roles.
• Previous leadership experience is preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear product information.
• Lead store operations, assist with 30-60-90 day plans, and oversee front-end and cash handling as needed.
• Schedule and supervise teammates to meet traffic demands while achieving payroll and financial goals.
• Recruit, onboard, coach, and develop team members; conduct performance reviews and recognize top performers.
• Enforce safety, loss prevention, and SOPs and ensure compliance with company policies.

Skills

Retail experience

Customer-facing

People leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain - Endzone & Loyalty to lead in-store guest experiences and drive loyalty program engagement. You will coach teammates, manage scheduling, and ensure fast, accurate checkout while upholding company standards.

You will hire and develop teammates, enforce safety and operational procedures, and collaborate with store leadership to execute plans. If you are coachable, accountable, collaborative, and customer-focused, this role offers growth and the