Team Captain: Endzone & Loyalty Champion

DICK'S Sporting Goods, Inc.; Keene (NH); Presencial; USD 38.000 - 55.000; Jornada completa

Descripción de la vacante

DICK’S Sporting Goods, Inc. is seeking a Team Captain – Endzone & Loyalty to lead and coach store teammates, deliver exceptional athlete experiences, and drive engagement in loyalty programs. The role focuses on building strong athlete relationships, optimizing operations, and maintaining store standards.

You will be responsible for managing daily front-end and cash office functions, staffing, and ensuring high standards of customer service while achieving payroll and financial goals.

Formación

• Retail/customer-facing experience required.
• Leadership experience preferred.
• Strong communication and coaching abilities.

Responsabilidades

• Deliver outstanding athlete experiences by providing clear, accurate product information.
• Uphold merchandising standards and manage floor sets, signage, pricing, and inventory presentation.
• Promote loyalty programs, warranty sales, and private label enrollment.
• Assist in 30–60–90 day planning with store leadership to support priorities.
• Lead and develop the team, including hiring, onboarding, and performance management.
• Coach teammates, provide feedback, and enforce policies and safety procedures.

Conocimientos

Retail experience

Customer service

Leadership

Team management

Educación

High School Diploma or Equivalent

Descripción del empleo

DICK’S Sporting Goods, Inc. is seeking a Team Captain – Endzone & Loyalty to lead and coach store teammates, deliver exceptional athlete experiences, and drive engagement in loyalty programs. The role focuses on building strong athlete relationships, optimizing operations, and maintaining store standards.

You will be responsible for managing daily front-end and cash office functions, staffing, and ensuring high standards of customer service while achieving payroll and financial goals.