TDCJ - Administrative Assistant III - Mail Room

Texas Department Of Criminal Justice; Edinburg (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Texas Department of Criminal Justice in Edinburg, TX is seeking an Administrative Assistant III to support the Inmate Mail System, provide day-to-day leadership to mailroom staff, and perform complex administrative tasks.

The position emphasizes safe processing of inmate correspondence, strict adherence to security protocols, accuracy, and strong organizational skills to manage multiple priorities while maintaining professional boundaries in a corrections environment.

Qualifications

• High school diploma or GED required.
• 2 years in customer service, clerical, or admin support.
• Ability to lead and guide staff.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Lead and guide mailroom staff and provide day-to-day leadership.
• Provide administrative support for the Inmate Mail System.
• Support safe and secure processing of inmate correspondence.
• Maintain open communications between inmates and families.

Skills

Customer service

Clerical work

Administrative support

Lead capacity

Education

High school diploma or GED

Job description

• Job Duties: This position serves as an assistant to the Mailroom Supervisor and provides day-to-day leadership and guidance to mailroom staff. Performs complex administrative support work for the Inmate Mail System. This position has routine direct contact with inmates and supports the safe and secure processing of inmate correspondence, helping prevent dangerous contraband and other prohibited items from entering correctional facilities while maintaining an open and reliable avenue of communications between inmates and their families, friends, and loved onesYou'd be a GOOD fit if:You have a high school diploma or GED and 2 years' experience in customer service, clerical, or administrative support, technical program support, mailroom operations, or correctional unit operationsHave strong organizational skills and the ability to manage multiple priorities while meeting deadlinesAre comfortable working in a fast-paced environment and adapting to changing prioritiesCan exercise sound judgment and maintain professionalism when handling sensitive or challenging situationsAre comfortable providing guidance and support to coworkers and serving in a lead capacityYou'd be a GREAT fit if:You have experience working in a mail related fieldAre able to exercise sound judgment when handling sensitive or complex situationsCan communicate clearly while remaining professional, respectful, and composed- even during difficult interactionsTake initiative to identify problems and help find practical solutionsHave a strong commitment to accuracy, accountability, customer service, and maintaining professional boundaries
• Administrative Assistant III Additional Information:Travel None - Position may make day trips, but no overnight trips Work Site Visits No Study Material No Pre-Service Training Academy Required No Hazardous Duty/Longevity Position Hazardous Duty
• Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.Contact Information: Questions concerning this Questions concerning the applicationposition can be directed to: process can be directed to: Tammy Shelby Zilleah RossHiring Manager OR Human Resources936-437-6908 [e-mail] [e-mail] Important Note to the Candidate:Military PreferenceTo receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.Military Occupation Specialty Codeshttps://hr.sao.texas.gov/CompensationSystem/JobDescriptionsClick on the occupational category for the position.Additional MOS can be found at the State Auditor's Office, Military Crosswalk Guide.The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.A plications submitted through Work in TexasWork In Texas (WIT) applicants must complete supplemental questions to be considered for the position.EligibilityAn applicant must be eligible to work in the United States and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment. EEO Statement:The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.