Front Desk & Client Services Specialist (Seasonal)

H&R Block, Inc.; Eatonton (GA); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Georgia to welcome clients, route them to the right tax professional, and schedule appointments. You will support in-person, phone, and virtual service, ensuring a positive client experience.

The role emphasizes strong communication, multi-tasking, and computer proficiency in Microsoft Office to maintain an organized office environment.

Formación

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Proficiency with Microsoft Office applications.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients' needs are met during service in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Conocimientos

Customer service

Multi-tasking

Phone etiquette

Microsoft Office

Organizational skills

Educación

High school diploma

Descripción del empleo

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Georgia to welcome clients, route them to the right tax professional, and schedule appointments. You will support in-person, phone, and virtual service, ensuring a positive client experience.

The role emphasizes strong communication, multi-tasking, and computer proficiency in Microsoft Office to maintain an organized office environment.