Tax-Season Front Desk & Client Concierge

H&R Block, Inc.; Etna (Allegheny County); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage day-to-day office operations in person. You'll schedule appointments, route clients to the right tax professionals, and maintain a professional, confidential front desk.

This role offers training, team support, and a stepping stone into broader tax-office leadership during tax season. Evenings and weekend availability during tax season are required, with competitive pay and opportunities

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize.
• Organizational skills with attention to detail.
• Comfort with Microsoft Office, Teams, scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive information with confidentiality.

Skills

Client service

Communication

Multitasking

Organization

Computer skills

Evenings/weekends

Education

High school diploma/GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage day-to-day office operations in person. You'll schedule appointments, route clients to the right tax professionals, and maintain a professional, confidential front desk.

This role offers training, team support, and a stepping stone into broader tax-office leadership during tax season. Evenings and weekend availability during tax season are required, with competitive pay and opportunities