Tax-Season Client Concierge & Front Desk Pro

H&R Block, Inc.

Holton (KS)

On-site

USD 17,000 - 23,000

Part time

3 days ago

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Job summary

H&R Block in Holton, KS is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations in person. You will work closely with tax professionals, handle confidential client information, maintain a clean, welcoming front desk, and help guide clients to the right tax specialist.

Evening and weekend availability during tax season is expected.

Qualifications

Experience in fast-paced, client-centric environments.
Excellent interpersonal and communication skills for client service.
Ability to multitask and manage competing priorities.
Strong organizational skills and attention to detail.
Comfort with basic computer programs and scheduling tools.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients warmly and create a welcoming first impression.
Answer phone calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake, including documents scanning and organizing.
Maintain office organization and cleanliness to support client experience.
Collaborate with tax professionals to ensure smooth daily operations.
Handle sensitive client information with confidentiality and care.