Tax Office Receptionist & Client Concierge

H&R Block, Inc.; Clay Center (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Clay Center, KS seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations with a team of tax professionals. This in-person role offers training and a potential path into tax preparation or leadership.

You will manage check-in, document intake, and maintain a tidy office to ensure a professional client experience. Evening and weekend availability during tax season is required, with strong communication skills

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for team collaboration and client service.
• Ability to multitask and manage competing priorities.
• High attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client-centric

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Clay Center, KS seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations with a team of tax professionals. This in-person role offers training and a potential path into tax preparation or leadership.

You will manage check-in, document intake, and maintain a tidy office to ensure a professional client experience. Evening and weekend availability during tax season is required, with strong communication skills