Tax Office Client Concierge & Receptionist (Evenings/Weekends)

H&R Block, Inc.

Augusta (KS)

On-site

USD 17,000 - 22,000

Part time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Kansas to greet clients, manage scheduling, and support daily office operations. This in-person role serves as the welcome face and coordinates with tax professionals.

You’ll handle check-in, document scanning, and office organization, collaborating with the tax team to ensure a smooth client experience. Training is provided, with evenings and weekends required during tax season; this position offers a stepping

Qualifications

Experience in fast-paced, client-centric environments.
Strong interpersonal and communication skills for professional client service.
Ability to multitask and manage competing priorities.
Attention to detail and follow-through in office tasks.
Comfort with basic computer programs and scheduling tools.

Responsibilities

Greet clients warmly and be the face of the office.
Answer calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake processes and organize documents.
Maintain office organization and cleanliness to support a professional experience.
Collaborate with tax professionals to ensure seamless daily operations.
Handle sensitive client information with confidentiality and care.