Tax Office Operations Manager — Lead Teams & Growth

Jackson Hewitt - 1608; Wheat Ridge (CO); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Training & development

Opportunity for advancement

Wellness resources

Employee discounts

Free uniforms

ZayZoon

Descripción de la vacante

Jackson Hewitt - 1608 is seeking an Office Manager to oversee staffing, productivity, tax preparation work and local marketing across a district of offices. You will manage day-to-day operations of seasonal team members, drive efficiency and revenue, and handle sensitive information with discretion.

The role requires prior management experience, tax knowledge, and proficiency with common office software. Training and advancement opportunities are available in a dynamic tax season environment.

Formación

• High School Diploma/GED or equivalent related business experience.
• Course of study in management or in tax preparation and/or accounting preferred.
• Two years’ previous management or supervisory experience required.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
• Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Responsabilidades

• Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area. Manages leads from JHNet and other sources.
• Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems.
• Reviews and approves work schedules and timecard approvals, monitor time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training.
• Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Monitors performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all office goals including, but not limited to revenue, cash control and tax return count in assigned area.

Conocimientos

Management experience

Supervisory experience

PTIN knowledge

Office software proficiency

Educación

High School Diploma/GED

Management/tax course work

Herramientas

Word

Excel

Tax preparation software

Accounting software

Email & Internet

Descripción del empleo

Jackson Hewitt - 1608 is seeking an Office Manager to oversee staffing, productivity, tax preparation work and local marketing across a district of offices. You will manage day-to-day operations of seasonal team members, drive efficiency and revenue, and handle sensitive information with discretion.

The role requires prior management experience, tax knowledge, and proficiency with common office software. Training and advancement opportunities are available in a dynamic tax season environment.