Tax Office Receptionist: Welcoming Front Desk & Growth

H&R Block, Inc.; Winnfield (LA); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our local office. You will manage client scheduling, support daily office operations, and collaborate with tax professionals to ensure smooth service throughout tax season.

This in-person role offers the chance to grow toward tax preparation or office leadership with training and a supportive team.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling/office tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Client-centric experience

Interpersonal skills

Multitasking

Attention to detail

Computer skills

Evenings & weekends

Ausbildung

High school diploma/GED

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our local office. You will manage client scheduling, support daily office operations, and collaborate with tax professionals to ensure smooth service throughout tax season.

This in-person role offers the chance to grow toward tax preparation or office leadership with training and a supportive team.