Tax Office Front Desk Host

H&R Block, Inc.; Mathis (TX); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Comprehensive benefits

Life/work balance support

Résumé du poste

H&R Block, Inc. is seeking a Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, and support daily office operations alongside tax professionals in person.

The role offers opportunities to learn tax preparation and office leadership with training and teamwork, in a collaborative environment during tax season and beyond.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and collaboration skills.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Familiarity with basic computer programs and scheduling tools.

Responsabilités

• Greet clients and create a welcoming first impression at the office.
• Answer phones, schedule appointments, and match clients to tax professionals.
• Manage client check-in and document intake processes.
• Maintain clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Interpersonal communication

Multitasking

Attention to detail

Organizational skills

Confidentiality

Formation

High school diploma/GED or equivalent

Outils

Microsoft Office

Microsoft Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, and support daily office operations alongside tax professionals in person.

The role offers opportunities to learn tax preparation and office leadership with training and teamwork, in a collaborative environment during tax season and beyond.