Tax Office Receptionist — Client Welcome (Evenings/Weekends)

H&R Block, Inc.; Buford (GA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office in Buford, GA. You will greet clients, manage check-in, schedule appointments, and coordinate with tax professionals to ensure a smooth, professional experience during tax season.

This in-person role offers training and growth opportunities within our tax office environment. You will support daily operations, handle confidential information, and contribute to a high-performing

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Proficient with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service orientation

Interpersonal communication

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Education

High school diploma or GED

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office in Buford, GA. You will greet clients, manage check-in, schedule appointments, and coordinate with tax professionals to ensure a smooth, professional experience during tax season.

This in-person role offers training and growth opportunities within our tax office environment. You will support daily operations, handle confidential information, and contribute to a high-performing