Tax Office Receptionist: Client Concierge & Scheduler

H&R Block, Inc.; Massachusetts; Presencial; USD 21.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations with tax professionals. The role emphasizes a professional first impression and efficient client flow.

This in-person position requires availability during tax season and offers a pathway into tax preparation or office leadership in Worcester, MA.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to collaborate with a team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Customer service

Interpersonal skills

Multitasking

Attention to detail

Computer skills

Educación

High school diploma/GED

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations with tax professionals. The role emphasizes a professional first impression and efficient client flow.

This in-person position requires availability during tax season and offers a pathway into tax preparation or office leadership in Worcester, MA.