Seasonal Client Concierge | Tax Office Receptionist

H&R Block, Inc.; Concord (NH); On-site; USD 22,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will collaborate with tax professionals and help ensure a smooth, professional client experience throughout tax season.

The role requires strong communication, multitasking, and organization, and offers a pathway into tax preparation or office leadership through training and teamwork.

Qualifications

• Experience in a fast-paced, client-centric environment is required.
• Strong interpersonal and communication skills for professional client interaction.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal communication

Team collaboration

Multitasking

Attention to detail

Professionalism

Basic computer literacy

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will collaborate with tax professionals and help ensure a smooth, professional client experience throughout tax season.

The role requires strong communication, multitasking, and organization, and offers a pathway into tax preparation or office leadership through training and teamwork.