Tax Office Receptionist & Client Concierge (In-Person)

H&R Block, Inc.; Mountain View (MO); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Springfield, MO to greet clients in person, manage check-ins, and support daily office operations. You will coordinate appointments and match clients with the right tax professional, helping ensure a smooth, professional client experience.

This in-person role requires strong interpersonal skills, multitasking ability, attention to detail, and discretion with confidential information.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Interpersonal skills

Multitasking

Customer service

Communication

Educación

High school diploma / GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Springfield, MO to greet clients in person, manage check-ins, and support daily office operations. You will coordinate appointments and match clients with the right tax professional, helping ensure a smooth, professional client experience.

This in-person role requires strong interpersonal skills, multitasking ability, attention to detail, and discretion with confidential information.