Hospitality-Driven Client Service Receptionist

H&R Block, Inc.; Springfield (MO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Learning and growth opportunities

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in Springfield, MO. You will coordinate scheduling, assist tax professionals, and maintain a professional client experience on-site during tax season.

The role emphasizes confidentiality, multitasking, and teamwork, with training provided. This in-person position supports office operations and can lead to leadership opportunities within the tax office.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling tools).
• Evening and weekend availability during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Attention to detail

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in Springfield, MO. You will coordinate scheduling, assist tax professionals, and maintain a professional client experience on-site during tax season.

The role emphasizes confidentiality, multitasking, and teamwork, with training provided. This in-person position supports office operations and can lead to leadership opportunities within the tax office.