Tax Office Receptionist & Client Concierge

H&R Block, Inc.; Olympia (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in Olympia, WA. You will greet clients, manage check-ins, and coordinate with tax professionals to match client needs with the right expert.

This in-person role requires strong communication and multitasking, with evenings and weekends during tax season. You will help maintain a professional, organized office and protect confidential information.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Able to multitask and manage priorities.
• Excellent organizational skills and attention to detail.
• Proficient with basic computer tools (Office, Teams, scheduling systems).
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Office software

Scheduling systems

Customer service

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in Olympia, WA. You will greet clients, manage check-ins, and coordinate with tax professionals to match client needs with the right expert.

This in-person role requires strong communication and multitasking, with evenings and weekends during tax season. You will help maintain a professional, organized office and protect confidential information.