Tax Office Receptionist & Client Concierge

H&R Block, Inc.; Moscow (ID); In loco; USD 21.000 - 26.000; Part-time

Descrizione del lavoro

H&R Block is seeking a seasonally hired Client Service Professional / Receptionist to be the welcoming face of the office in Spokane, WA. You will manage client check-in, appointments, and document flow while supporting daily office operations alongside a team of tax professionals.

This in-person role requires strong customer service, clear communication, and the ability to multitask in a fast-paced environment. Evening and weekend availability during tax season is preferred.

Competenze

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for team and client service.
• Ability to multitask and manage competing priorities daily.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients to tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain clean, organized office to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and discretion.

Conoscenze

Customer service

Communication

Multitasking

Interpersonal skills

Organizational skills

Computer basics

Scheduling systems

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Scheduling systems

Teams

Descrizione del lavoro

H&R Block is seeking a seasonally hired Client Service Professional / Receptionist to be the welcoming face of the office in Spokane, WA. You will manage client check-in, appointments, and document flow while supporting daily office operations alongside a team of tax professionals.

This in-person role requires strong customer service, clear communication, and the ability to multitask in a fast-paced environment. Evening and weekend availability during tax season is preferred.