Tax Office Front Desk Pro - Evenings & Weekends

H&R Block, Inc.; Valley City (ND); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Valley City, ND is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations as part of the tax team. You will greet clients, route requests to the appropriate tax professional, handle check-in and intake, and maintain a professional, confidential office environment.

This in-person role offers training and opportunities to grow into tax preparation or leadership, with evening and weekend shifts during tax

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for clients and team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Customer service

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block in Valley City, ND is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations as part of the tax team. You will greet clients, route requests to the appropriate tax professional, handle check-in and intake, and maintain a professional, confidential office environment.

This in-person role offers training and opportunities to grow into tax preparation or leadership, with evening and weekend shifts during tax